VFM Profile

VFM Residential Block Managing Agents | Estate Property Management Company

Our proactive, specialist leasehold property block managing agent services are essential for management compliance.

Established in 1993, VFM is a leading firm of block managing agents committed to providing compliant, effective and efficient residential property block management and estate services to the highest standards.

We deliver expert residential block management and estate management services to freehold and leasehold property management companies in London and the south east.

VFM’s Beckenham offices on the Kent Surrey borders are in the London Borough of Bromley with neighbouring London Boroughs of Lewisham, Lambeth, Croydon, Reigate and Banstead all nearby.  Central London and the Greater London area is within easy reach including M25 locations in Essex, Middlesex and East Sussex.

Comprehensive block managing agents services

Expert block management agents services

VFM offers a dynamic approach to management of property and estate assets. We understand and are committed to the needs of our clients and property owners who want to protect their investments both now and in the future.

We take a proactive interest in the freehold and leasehold properties and blocks of flats that we manage, with the aim of not only maintaining, but enhancing these assets wherever possible.

Expert block management 

By application of sophisticated cost effective management techniques, we maximise the capital value of our clients’ buildings, estates and land. We recognize however that this process must be carefully balanced by controlling the associated costs contained in the annual maintenance service charge. Costs which must be maintained at an appropriate, sustainable and affordable level. One of the key features of our residential property block management services involves working closely with freehold owners, leasehold property management companies and resident management organisations to prepare and agree a suitable budget and programme of professional planned expenditure. To achieve the best results we implement a carefully structured estate maintenance schedule making allowance to smoothly facilitate any emergency works that may arise.

Freehold and leasehold property services

Freehold and leasehold managing agent services can be broadly categorised as financial leasehold management and property maintenance. We also offer a company secretary and registered office facility along with all of the benefits of our technical capabilities in the building and development sector. Our core professional capabilities in estate property management and residential block management extend to surveying and project management of major works. Supplemented by flexible and broad ranging property and facilities management services we also provide specialist client representative and advisory solutions tailored to meet individual needs. VFM is also experienced in all aspects of block property management, surveying activities and project management.

We offer all of the advantages of our value focused management for any freehold or leasehold managed property. VFM’s managing agents services are flexible and may be introduced at any stage or for any requirements in the management process. Over the years we have grown steadily, attracting new clients and repeat business on a wide range of projects and properties including many freeholds, residential redevelopments and refurbishment programmes.

Incorporated as VFM Procurement Limited in 1995, our success and growth is underpinned by measured integration of the traditional disciplines. Combining these strengths, our clients can now benefit from the highest professional standards under the assurance and safety of our RICS chartered designation.

Regulation and compliance

Our property management services are benchmarked to the quality standards set out by The Royal Institution of Chartered Surveyors (RICS) and we are also corporate members of the Association of Residential Managing Agents (ARMA) and the Property Ombudsman.

These are the main property management agents regulatory bodies in the UK. VFM is Regulated by RICS, and as Chartered Surveyors we practise in accordance with the RICS Residential Management Code.

This regulation provides our clients with significant benefits all secured by this guaranteed quality standard.

VFM is Regulated by RICS demonstrating that our property managing agents services are compliant with the stringent standards set by the Institution. Our services are analysed and undergo a regular and thorough independent inspection by the RICS. This provides protection and comfort to our customers and leaseholders in guaranteeing quality standards and compliance with the RICS Service Charge Residential Management Code. RICS rules state that firms regulated by RICS shall preserve the security of clients’ money entrusted to them. Client monies are properly secured in a nominated client bank account under the accounting rules.

Your service charge monies are held in trust and protected

Your service charge monies are insured and RICS also funds a clients’ money Protection Scheme. This is a free service provided by RICS to clients of firms that are regulated by RICS.

Under an arrangement with the Financial Conduct Authority (FCA) the RICS is a designated professional body (DPB). As a DPB member, VFM is fully licensed to carry out insurance mediation activity which is broadly advising on, selling, and administration of insurance contracts. We are therefore suitably qualified to arrange buildings and other insurances for properties, freeholds and management companies on behalf of our clients. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Royal Institution of Chartered Surveyors (RICS). This Firm is not authorised by the Financial Conduct Authority.

Notwithstanding the nature of our property management appointment, all of the benefits of VFM’s complementary support services remain available to you, assuring you peace of mind and risk free enjoyment of your property investment. As a valued client of ours, you can feel secure and safe in the knowledge that you have the added benefits and advantages of VFM’s industry-wide experience.

VFM complies with the following regulatory and guidance procedures :-

Guidance for TPO Members : Dealing with Vulnerable Consumers as published by the The Property Ombudsman https://www.tpos.co.uk/images/documents/guidance/Dealing_with_Vulnerable_Consumers.pdf

RICS Client Money Regulations